Denial Management, Reimbursement, and benchmarking Services
Claims Management
Focus on all specialties for Physician Billing
Medical Billing Services
Paper and electronic claim submissions for primary and secondary insurance
Manage monthly patient statements, when insurance doesn't cover or patients' responsibility
Payments and posting to patient accounts
Handle all patient inquiries about their medical statement
Research and appeal denied claims
Post adjustments, payment entry, charge entry as needed for EOBs ERAs, etc.
Maintaining accurate revenue from patient payments and insurance reimbursements
Increase in collections
Reduce denials
Reduce bad debt
Maintain and clean up AR daily to maximum reimbursement
Credentialing Services
Processing initial credentialing and re-credentialing applications
Screening practitioners' applications and supporting documentation to ascertain their eligibility Identifying discrepancies in information and conducting follow-ups
Maintenance of internal and external databases (CAQH, PECOS, NPEES)
Assisting customers with credentialing inquiries
Responding to health plan providers inquiries
Responsible for follow-up after submission to ensure that health plans appropriately processed the request, and that provider information shows correctly on the health plans website
Audits Health Plan Directory CAQH creation and maintenance experience
Medicare & Medicaid enrollment and revalidation
Perform provider roster reconciliation
Performs other duties as assigned
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